Privacy Policy

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    Welcome to Techvynsys (“Company”, “we”, “us”, “our”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit or make a purchase from https://techvynsys.com (“Website”).

    This policy is prepared in accordance with applicable Indian laws including the Information Technology Act, 2000 and related rules, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

    1. Information We Collect

    We may collect the following categories of information:

    A. Personal Information

    • Full name
    • Email address
    • Mobile number
    • Shipping and billing address
    • Payment information (processed securely via third-party gateways)
    • Account login credentials

    B. Non-Personal Information

    • IP address
    • Browser type and version
    • Device information
    • Website usage data (cookies, analytics)

    2. How We Use Your Information

    We use your information to:

    • Process and fulfill orders
    • Communicate order updates
    • Provide customer support
    • Improve website functionality
    • Send promotional communications (only with your consent)
    • Prevent fraud and ensure platform security
    • Comply with legal obligations

    3. Payment Information

    We do not store your card or banking details. Payments are processed through secure third-party payment gateways compliant with RBI and PCI-DSS standards.

    4. Cookies & Tracking Technologies

    We use cookies to:

    • Improve user experience
    • Analyze website traffic
    • Remember user preferences

    You may disable cookies through your browser settings, but some features may not function properly.

    5. Data Sharing

    We may share your data with:

    • Logistics and delivery partners
    • Payment processors
    • IT service providers
    • Government authorities (if required by law)

    We do not sell or rent your personal data.

    6. Data Retention

    We retain personal data only as long as necessary to fulfill business or legal purposes.

    7. Your Rights (Under DPDP Act, 2023)

    You have the right to:

    • Access your personal data
    • Request correction or deletion
    • Withdraw consent
    • File a grievance

    To exercise these rights, contact us at: [mail@techvynsys.com]

    8. Data Security

    We implement reasonable security measures to protect your data. However, no system is 100% secure.

    9. Children’s Privacy

    Our website is not intended for individuals under 18 years of age.

    10. Grievance Officer

    In accordance with Indian law:

    Name: [Techvynsys Solution]
    Email: [mail@techvynsys.com]
    Address: [Plot No.- 125, 2nd Floor,
    Patparganj Industrial Area,
    New Delhi- 110092, India]

    11. Updates to Policy

    We may update this Privacy Policy from time to time. Continued use of the Website indicates acceptance of changes.